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Table of Contents
This agreement applies between you, the User of this Website, and Bruce Taylor, Director, rootsoflife.org, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11, and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. Clause 26 is specific to the Deep Roots of Reiki Pilgrimage to Japan. If you disagree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order is a contractual offer. Our acceptance of that offer is deemed to occur upon sending a confirmation email indicating that your order has been accepted.
In this Agreement, the following terms shall have the following meanings:
Account: means collectively the personal information, Payment Information, and credentials used by Users to access Paid Content and any communications System on the Website;
Content: means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
Facilities: means collectively any online facilities, tools, services, or information that Bruce Taylor, Director, rootsoflife.org, makes available through the Website either now or in the future;
I: Refers to the client engaging in the purchase of products, sales, tours, or other such experiences directly from rootsoflife.org (i.e. the client)
Payment Information: any details required to purchase Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers and sort codes;
Premises: This means Our place(s) of business, which may change as rootsoflife.org offers global training and services;
Services: means the services available to you through this Website, specifically the use of the rootsoflife.org proprietary e-learning platform;
System: means any online communications infrastructure that Bruce Taylor, Director, rootsoflife.org, makes available through the Website now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
User / Users: means any third party that accesses the Website and is not employed by Bruce Taylor, Director, rootsoflife.org, and acting in the course of their employment;
Website: Referring to, but not limited to, rootsoflife.org and any subdomains, links, products, sub url addresses from rootsoflife.org, as well as any external websites from rootsoflife.org;
We/Us/Our: means Bruce Taylor, Director, rootsoflife.org, a sub-company registered in Hong Kong (SAR), with a parent company trading as rootsoflife.org with the Registrar of Companies for Bruce Taylor, Director, rootsoflife.org.
Persons under 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
These Terms and Conditions also apply to customers procuring Services during business.
4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Bruce Taylor, Director, rootsoflife.org, Our affiliates or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable Hong Kong and international intellectual property laws and other laws.
4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or given Our express written permission to do so.
5.1 Unless otherwise expressly indicated, all Intellectual Property rights, including, but not limited to, Copyright and Trademarks in product images and descriptions, belong to the manufacturers or distributors of such products as may be applicable.
5.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Website may be re-used without written permission where any exceptions detailed in applicable copyright law apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Bruce Taylor, Director, rootsoflife.org or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any loss or damage arising from their use of them. Including a link to another site on this Website does not imply any endorsement of the sites themselves or those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.rootsoflife.org without Our prior permission. Deep linking (i.e., links to specific pages within the site) requires Our express written permission. To find out more, please get in touch with Us by email at grow@rootsoflife.org
9.1 When using any System on the Website, you should do so by the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
9.1.1 You must not use obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3 You must not submit Content that is intended to promote or incite violence;
9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to inquiries submitted in any other languages;
9.1.5 How you identify yourself must not violate these Terms and Conditions or any applicable laws;
9.1.6 You must not impersonate other people, particularly employees, and representatives of Bruce Taylor, Director, rootsoflife.org, or Our affiliates; and
9.1.7 You must not use Our System for unauthorized mass communication such as “spam” or “junk mail.”
9.2 You acknowledge that Bruce Taylor, Director, rootsoflife.org, reserves the right to monitor any communications made to Us or using Our System.
9.3 You acknowledge that Bruce Taylor, Director, rootsoflife.org, may retain copies of all communications made to Us or using Our System.
9.4 You acknowledge that we may modify any information you send to Us through Our System in any way, and you, at this moment, waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance. We reserve the right to reject such terms and associated information.
10.1 To procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain specific personal details and Payment Information, which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website, you represent and warrant that:
10.1.1 All information you submit is accurate and truthful;
10.1.2 You have permission to submit Payment Information where permission may be required, and
10.1.3 You will keep this information accurate and up-to-date. Your creation of an Account further affirms your representation and warranty.
10.2 You should not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred due to your sharing your account details. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
10.3 If you have reason to believe that another person has obtained your Account details without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be canceled until the provision of Services has commenced. Suppose an unauthorized provision commences before you notify Us of the unauthorized nature of the order or payment. In that case, you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
10.4 When choosing your username, you must adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and deletion of your Account.
11.1 Either Bruce Taylor, Director, rootsoflife.org, or you may terminate your Account. If We terminate your Account, you will be notified by email, and an explanation will be provided. Notwithstanding the preceding, We reserve the right to terminate without giving reasons.
11.2 If We terminate your Account, any current or pending orders or payments on your Account will be canceled, and the provision of Services will not commence.
12.1 While every effort has been made to ensure that all general descriptions of Services available from Bruce Taylor, Director, rootsoflife.org, correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services. Further, it is understood that any details contained within any individual retreat, course, or experience landing page have been fully read, understood, and will be adhered to by the client.
12.2 Where appropriate, you may be required to select the required Plan of Services.
12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers occasionally and as necessary.
12.5 If prices change during the period between an order being placed for Services and Us processing that order and taking payment, then the price valid at the time of the order shall be used.
12.6 All prices on the Website do not include VAT.
13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may accept at Our sole discretion. Our acceptance is indicated by our sending you an order confirmation email. Only once we send you an order confirmation email will there be a binding contract between Bruce Taylor, Director, rootsoflife.org, and you.
13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
13.2.1 Confirmation of the Services ordered, including full details of the main characteristics of those Services;
13.2.2 Fully itemized pricing for the Services ordered, including, where appropriate, taxes, delivery, and other additional charges;
13.2.3 Relevant times and dates for the provision of the Services;
13.2.4 User credentials and relevant information for accessing those services.
13.3 If we, for any reason, do not accept your order, no payment shall be made under normal circumstances. In any event, any sums you pay for that order will be refunded within 14 calendar days.
13.4 Payment for the Services shall be taken via your chosen payment method immediately for any setup fee that corresponds to the service plan you purchased and on the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) and as indicated in the order confirmation you received.
13.5 We aim to fulfill your Order within 2-3 working days or, if not, within a reasonable period following your Order unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you when you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales, but this is not an essential term of the Contract, and we will not be liable to you if we do not do so. Suppose the Services are to begin within 14 calendar days of Our acceptance of your order at your express request. In that case, you must expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
13.6 Bruce Taylor, Director, rootsoflife.org, shall use all Our reasonable endeavors to provide the Services with reasonable skill and care commensurate with best trade practice.
13.7 If Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure necessary corrections are made within five (5) working days. Additional terms and conditions may apply to the provision of certain Services. You’ll be asked to read and confirm your acceptance of any such terms and conditions when you complete your Order.
13.8 Bruce Taylor, Director, rootsoflife.org, provides technical support via email. Bruce Taylor, Director, rootsoflife.org, makes any effort possible to respond to support requests within two business days, but we do not guarantee a particular response time.
We want you to be delighted with the Products or Services you order from rootsoflife.org. If you need to speak to us about your Order, contact us by email at grow@rootsoflife.org
14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Bruce Taylor, Director, rootsoflife.org, and you is formed. It ends 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: grow@rootsoflife.org. Your right to cancel during the cooling-off period is subject to the provisions of sub-Clause 14.2.
14.2 As specified in sub-Clause 14.1, you must make an express request to that effect if the Services are to begin within the cooling off period. By requesting that the Services begin within the 14 calendar day cooling off period, you acknowledge and agree to the following:
14.2.1 If the Services are entirely performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
14.2.2 If you cancel the Services after provision has begun but is not yet complete, you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the total price of the Services and the actual Services already provided. Any sums already paid for the Services shall be refunded subject to deductions calculated by the preceding. Refunds, where applicable, will be issued within five working days and, in any event, no later than 14 calendar days after you inform Us that you wish to cancel.
14.3 Cancellation of Services after the 14 calendar day cooling off period (for EU customers) will not be eligible for a refund.
14.4 All purchases, courses, and deliverable material on the website are non-refundable upon purchase unless demanded by law in Hong Kong (SAR). Should you reside in a location whose laws supersede the laws of Hong Kong (SAR), the client will need to provide a clause and claim (supplied by the client to rootsoflife.org) for a refund. In no circumstances will any completed courses or offerings be applicable for a refund, and further, if the course is partially completed, the user will not be entitled to a refund unless specifically required by law in Hong Kong (SAR). By enrolling in, purchasing, subscribing to, or engaging in any monetary transaction within rootsoflife.org, you agree to these cancellation policies in full.
14.5 Cancellation policies MAY differ for retreats and organized courses; if this is the case, these policies will be displayed on the landing page for the particular course or event you are enrolling in. This will only apply to LIVE and in-person training and retreats and does NOT apply to LIVE but Virtual courses, training, retreats, and other options (i.e., mentorship, training, retreats, etc., held over distance through a provider such as Zoom or Skype). Any such Live but Virtual courses will be recorded. The recording will be provided to all participants, so it will not be possible to issue refunds if participation in the Live and Virtual event is impossible.
14.6 The client understands the above policies and further understands that Bruce Taylor, Director, rootsoflife.org, will make every effort to provide a satisfactory experience with the purchased product or offering via rootsoflife.org. Because of this, unless expressly stated by law that supersedes the laws of Hong Kong (SAR), the client agrees and understands that purchases from rootsoflife.org are assumed to be final, completed, and non-refundable upon purchase.
Use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used, and held in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) provisions and your rights under that Ordinance.
16.2 We may use your personal information to:
16.2.1 Provide Our Services to you;
16.2.2 Process your payment for the Services; and
16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Personal Data (Privacy) Ordinance (Cap. 486) and should use and hold your personal information accordingly.
16.4 We will not pass on your personal information to any other third parties without your express permission.
17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We do not guarantee any specific results from using our Service or Services.
17.2 No part of this Website is intended to constitute advice, and the Content of this Website should not be relied upon when making any decisions or taking any action.
17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
17.4 While We use reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, you are strongly advised to take responsibility for your internet security, details, and computers.
We reserve the right to change the Website, its Content, or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. Suppose we are legally required to change these Terms and Conditions. In that case, these changes will automatically apply to any orders currently pending in addition to any orders you’re getting in the future.
19.1 The Website is provided “as is” and “as available.” Bruce Taylor, Director, rootsoflife.org, uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and faults, and we do not provide any refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.
19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war, or legal restrictions and censorship.
20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from using the Website or any information contained therein. You should know you use the Website and its Content at your own risk.
20.2 Nothing in these Terms and Conditions excludes or restricts Bruce Taylor, Director, rootsoflife.org, liability for death or personal injury resulting from any negligence or fraud by Bruce Taylor, Director, rootsoflife.org.
20.3 Nothing in these Terms and Conditions excludes or restricts Bruce Taylor, Director, rootsoflife.org, liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
20.4 If any of these terms are found to be unlawful, invalid, or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions. It shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
If any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement these Terms and Conditions created is between you and Bruce Taylor, Director, rootsoflife.org.
24.1 All notices/communications shall be given to Us either by email to grow@rootsoflife.org. Such notice will be deemed received on the day of sending if the email is received in full on a business day and the next business day if the email is sent on a weekend or public holiday.
24.2 We may, from time to time, if you opt to receive it, send you information about Our products and services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email you receive from us.
These Terms and Conditions and the relationship between you and Bruce Taylor, Director, rootsoflife.org, shall be governed by and construed in accordance with the Laws of Hong Kong (SAR). You agree to submit to the exclusive jurisdiction of the courts of Hong Kong (SAR).
The following terms apply specifically to participation in the Deep Roots of Reiki Pilgrimage (“the Pilgrimage”) organized by Bruce Taylor, Director, rootsoflife.org (“the Organizer”). By enrolling in, paying for, or participating in the Pilgrimage, you (“the Participant”) acknowledge that you have read, understood, and agree to be bound by all terms in this Clause 26 in addition to all other Terms and Conditions of this Website.
26.1.1 The Participant is required to obtain and maintain comprehensive travel and medical insurance for the entire duration of the Pilgrimage, including coverage for: emergency medical treatment and hospitalization in Japan; medical evacuation and repatriation; trip cancellation and interruption; personal liability; and loss or damage to personal belongings.
26.1.2 Proof of adequate insurance coverage must be provided to the Organizer no later than 30 days prior to the Pilgrimage departure date. Failure to provide proof of insurance may result in the Participant being refused participation, with no refund of any payments made.
26.1.3 The Organizer accepts no liability whatsoever for any costs, losses, or damages arising from the Participant’s failure to obtain adequate insurance coverage. Any medical, evacuation, repatriation, or other emergency costs incurred during the Pilgrimage are the sole responsibility of the Participant.
26.2.1 The Participant must disclose in writing to the Organizer, prior to enrollment, any physical or mental health conditions, disabilities, allergies, dietary requirements, or medications that may affect their ability to participate safely in the Pilgrimage activities.
26.2.2 The Pilgrimage includes physical activities such as hiking at Mt. Kurama, walking on uneven terrain, climbing temple stairs, and extended periods of standing and walking. The Participant represents and warrants that they are physically and mentally fit to participate in these activities.
26.2.3 The Organizer reserves the absolute right to refuse participation or to require a Participant to withdraw from any activity or the entire Pilgrimage if, in the Organizer’s sole judgment, the Participant’s health condition poses a risk to themselves or others. No refund will be provided in such circumstances.
26.2.4 Failure to disclose any relevant health information constitutes a material breach of these Terms and releases the Organizer from all liability arising from such non-disclosure.
26.3.1 The Participant acknowledges that participation in the Pilgrimage involves inherent risks, including but not limited to:
(a) Physical risks: hiking and walking on uneven, steep, or slippery terrain at Mt. Kurama and other sacred sites; exposure to varying weather conditions; physical exertion; falls, strains, sprains, or other injuries;
(b) Environmental risks: earthquakes, typhoons, flooding, and other natural disasters common to Japan; extreme temperatures; exposure to wildlife and insects;
(c) Travel risks: vehicular accidents; delays or cancellations of transportation; loss or theft of personal belongings; illness or disease;
(d) Cultural and site-specific risks: temple protocols and restrictions; language barriers; unfamiliar food and dietary practices; spiritual or energetic experiences that may cause emotional or psychological effects;
(e) Third-party risks: actions or omissions of other participants, tour guides, temple staff, accommodation providers, transportation providers, and other third parties.
26.3.2 The Participant voluntarily assumes all risks, known and unknown, associated with participation in the Pilgrimage, including the risk of serious injury, illness, or death.
26.3.3 The Participant acknowledges that the Organizer is not a medical provider and that any suggestions, guidance, or Reiki practices offered during the Pilgrimage are not substitutes for professional medical care. The Participant takes full responsibility for their own health decisions and agrees to consult their own medical professionals as needed.
26.4.1 To the maximum extent permitted by law, the Participant hereby releases, discharges, and holds harmless Bruce Taylor, rootsoflife.org, and any affiliated teachers, guides, employees, agents, volunteers, and representatives (“the Released Parties”) from any and all claims, demands, actions, causes of action, liabilities, damages, costs, and expenses (including legal fees) arising out of or in connection with participation in the Pilgrimage.
26.4.2 This release includes, but is not limited to, claims arising from: personal injury, illness, or death; property damage, loss, or theft; emotional or psychological distress; negligence (but not gross negligence or willful misconduct) of the Released Parties; acts or omissions of third parties; force majeure events; and any other cause whatsoever.
26.4.3 The Participant agrees not to make any claim against, sue, or attach the property of any of the Released Parties for any matter arising from the Pilgrimage.
26.4.4 This release and waiver is binding upon the Participant and their heirs, executors, administrators, successors, assigns, and legal representatives.
26.5.1 The Participant agrees to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, demands, actions, damages, liabilities, costs, and expenses (including legal fees) arising from or related to:
(a) The Participant’s breach of any term in these Terms and Conditions;
(b) The Participant’s negligent, reckless, or intentional acts or omissions;
(c) Any injury, damage, or loss caused by the Participant to any other person or property;
(d) Any misrepresentation or non-disclosure by the Participant, including regarding health conditions.
26.6.1 In the event that the Participant is incapacitated, unconscious, or otherwise unable to make medical decisions for themselves during the Pilgrimage, the Participant hereby authorizes the Organizer to:
(a) Consent to emergency medical treatment, hospitalization, surgery, or other medical procedures on the Participant’s behalf;
(b) Arrange for medical evacuation or repatriation;
(c) Contact the Participant’s designated emergency contact;
(d) Make any other decisions reasonably necessary to protect the Participant’s health and safety.
26.6.2 The Participant agrees that all costs associated with emergency medical treatment, evacuation, or repatriation are the sole responsibility of the Participant and/or their insurance provider.
26.6.3 The Participant releases the Organizer from any liability arising from decisions made in good faith under this authorization.
26.7.1 The Organizer reserves the absolute right to modify, alter, or cancel any aspect of the Pilgrimage itinerary at any time, including but not limited to: dates and times of activities; locations visited; accommodation arrangements; transportation arrangements; and participating teachers or guides.
26.7.2 The Participant acknowledges that access to temples, sacred sites, and other locations in Japan is subject to change without notice due to factors beyond the Organizer’s control, including but not limited to: temple closures for religious ceremonies or maintenance; weather conditions; natural disasters; government restrictions; and decisions by temple authorities.
26.7.3 The Organizer will make reasonable efforts to provide equivalent alternative experiences where scheduled activities are not possible, but no refund or compensation will be provided for any itinerary changes.
26.7.4 The Organizer accepts no liability for any costs, losses, or disappointment arising from itinerary changes.
26.8.1 The Organizer shall not be liable for any failure or delay in performing obligations under these Terms, or for any loss or damage suffered by the Participant, arising from Force Majeure Events.
26.8.2 “Force Majeure Events” include but are not limited to: natural disasters (earthquakes, typhoons, tsunamis, volcanic eruptions, flooding); pandemics, epidemics, or disease outbreaks; war, terrorism, civil unrest, or political instability; government actions, travel restrictions, or border closures; airline or transportation failures, strikes, or cancellations; failure of third-party suppliers or service providers; and any other events beyond the reasonable control of the Organizer.
26.8.3 If the Pilgrimage is cancelled in whole or in part due to a Force Majeure Event:
(a) The Organizer may, at its sole discretion, offer the Participant a credit toward a future pilgrimage or alternative dates;
(b) The Organizer may retain deposits and payments to cover non-recoverable costs already incurred;
(c) The Participant shall not be entitled to any refund, compensation, or damages beyond what the Organizer, in its sole discretion, determines is reasonable and possible.
26.8.4 The Participant is strongly encouraged to obtain travel insurance that covers trip cancellation due to Force Majeure Events.
26.9.1 The following cancellation policy applies specifically to the Deep Roots of Reiki Pilgrimage and supersedes any general cancellation terms elsewhere on the Website:
(a) Cancellation more than 90 days before departure: Deposit is non-refundable; any additional payments will be refunded minus a 10% administration fee;
(b) Cancellation 60-90 days before departure: 50% of total Pilgrimage cost is non-refundable;
(c) Cancellation 30-59 days before departure: 75% of total Pilgrimage cost is non-refundable;
(d) Cancellation less than 30 days before departure: 100% of total Pilgrimage cost is non-refundable;
(e) No-show or withdrawal during the Pilgrimage: No refund will be provided.
26.9.2 The Organizer reserves the right to modify these cancellation terms for specific Pilgrimage dates, in which case the modified terms will be clearly stated on the relevant Pilgrimage landing page and will take precedence.
26.9.3 Cancellation requests must be made in writing via email to grow@rootsoflife.org. The date of cancellation is the date the email is received by the Organizer.
26.10.1 The Participant grants to Bruce Taylor and rootsoflife.org the irrevocable, perpetual, worldwide, royalty-free right and permission to capture, use, reproduce, modify, publish, and distribute photographs, video recordings, audio recordings, written testimonials, and any other media (“Media”) in which the Participant appears or is referenced, for any purpose including but not limited to: marketing, advertising, promotion, social media, website content, educational materials, and commercial use.
26.10.2 The Participant waives any right to inspect, approve, or receive compensation for any use of such Media.
26.10.3 The Participant releases the Organizer from any claims arising from the use of such Media, including claims for defamation, invasion of privacy, right of publicity, or any other intellectual property rights.
26.10.4 If the Participant does not wish to be photographed or recorded, they must notify the Organizer in writing prior to the Pilgrimage departure date. The Organizer will make reasonable efforts to accommodate such requests but cannot guarantee that the Participant will not appear incidentally in group photographs or recordings.
26.11.1 The Participant agrees to comply with all instructions and guidelines provided by the Organizer, tour guides, temple staff, and other authorities during the Pilgrimage.
26.11.2 The Participant agrees to respect Japanese customs, traditions, and temple protocols, including but not limited to: dress codes; photography restrictions; rules regarding sacred spaces; and quiet and respectful behavior.
26.11.3 The Organizer reserves the right to remove any Participant from the Pilgrimage, without refund, if their behavior is disruptive, disrespectful, dangerous, or in violation of these Terms or any applicable laws.
26.12.1 This Clause 26 and all matters arising from or related to the Pilgrimage shall be governed by and construed in accordance with the laws of Hong Kong, Special Administrative Region of China, without regard to conflict of law principles.
26.12.2 The Participant agrees that any dispute, claim, or controversy arising from or related to the Pilgrimage shall be subject to the exclusive jurisdiction of the courts of Hong Kong, SAR.
26.12.3 The Participant expressly waives any right to bring claims in any other jurisdiction and agrees not to commence or participate in any legal proceedings against the Organizer or the Released Parties in any jurisdiction other than Hong Kong, SAR.
26.12.4 Prior to commencing any legal proceedings, the Participant agrees to first attempt to resolve any dispute through good faith negotiation with the Organizer for a period of not less than 30 days.
26.13.1 If any provision of this Clause 26 is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
26.13.2 Any invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.
26.14.1 This Clause 26, together with all other Terms and Conditions of this Website and any Pilgrimage-specific terms displayed on the relevant landing page, constitutes the entire agreement between the Participant and the Organizer regarding the Pilgrimage.
26.14.2 By enrolling in, paying for, or participating in the Pilgrimage, the Participant expressly acknowledges and agrees that:
(a) They have read and understood all terms in this Clause 26;
(b) They have had the opportunity to seek independent legal advice;
(c) They voluntarily agree to be bound by all terms;
(d) They understand the risks involved and voluntarily assume those risks;
(e) They release the Organizer and Released Parties from liability as stated herein;
(f) They are legally competent to enter into this agreement;
(g) This agreement is binding upon themselves and their heirs, executors, administrators, and legal representatives.
26.14.3 Enrollment in the Pilgrimage constitutes acceptance of all terms in this Clause 26. No signature is required for these terms to be binding.
Table of Contents
This Policy applies as between you, the User of this Web Site and
Bruce Taylor, Director, Owner and Provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
In this Policy the following terms shall have the following meanings:
Account: means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
Cookie: means a small text file placed on your computer by Bruce Taylor, Director, rootsoflife.org
when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyze their browsing habits within the Web Site.
Data: means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
Service: means collectively any online facilities, tools, services or information that Bruce Taylor, Director, rootsoflife.org makes available through the Web Site either now or in the future;
System: means any online communications infrastructure that Bruce Taylor, Director, rootsoflife.org makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
User / Users: means any third party that accesses the Web Site and is not employed by Bruce Taylor, Director, rootsoflife.org and acting in the course of their employment; and
Website: means the website that you are currently using (e.g.)
www.rootsoflife.org
and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Without limitation, any of the following Data may be collected:
Bruce Taylor, Director, rootsoflife.org may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Bruce Taylor, Director, rootsoflife.org requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Personal Data (Privacy) Ordinance (Cap. 486).
Data security is of great importance to Bruce Taylor, Director, rootsoflife.org and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
Bruce Taylor, Director, rootsoflife.org reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.
If there are any questions regarding this privacy policy you may contact us at grow@rootsoflife.org